Terms & Conditions

1. Introduction

Welcome to Janta Tour & Travels. By using our website, booking our services or communicating with our team regarding a travel service, you agree to comply with these Terms & Conditions.

Janta Tour & Travels reserves the right to update these terms whenever necessary. Any changes will be published on this page.

2. Booking & Confirmation

A booking request submitted through our website, WhatsApp, phone or any other communication channel is subject to availability and confirmation by our team.

• Booking confirmation may require an advance payment.
• Customer information must be accurate and complete.
• A booking is considered confirmed only after confirmation from Janta Tour & Travels.
• Vehicle, hotel and package availability may change until the booking is confirmed.

3. Pricing & Payment

Prices may vary depending on destination, travel dates, vehicle category, hotel availability, season and selected services.

• The final price will be communicated before confirmation.
• Applicable taxes, tolls, parking fees or entry charges may be additional unless specifically mentioned.
• Advance payment requirements may vary by package or service.
• Customers should retain payment receipts or transaction confirmations.

4. Cancellation & Refund

Cancellation and refund conditions depend on the specific package, hotel, vehicle, supplier and booking terms communicated at the time of reservation.

• Cancellation charges may apply.
• Some bookings may be non-refundable.
• Refund processing time may depend on the original payment method.
• Supplier-specific cancellation policies may apply to hotels, transport and other services.

Customers are advised to confirm the cancellation policy before making payment.

5. Taxi & Transportation

Vehicle models displayed on the website may be representative. The actual vehicle may be the same or a similar category depending on availability.

• Pickup and drop locations must be provided correctly.
• Additional parking, toll, state tax or entry charges may apply where applicable.
• The customer is responsible for personal belongings kept inside the vehicle.
• Travel time may vary due to traffic, weather, road conditions or unforeseen circumstances.

6. Hotel Bookings

Hotel photographs, room descriptions and facilities are provided for general information. Actual room allocation is subject to hotel availability and the hotel's policies.

• Check-in and check-out times are determined by the hotel.
• Identification documents may be required during check-in.
• Extra-person, meal, room-service and other charges may be payable separately.

7. Customer Responsibilities

Customers are expected to provide correct travel information and follow applicable laws, hotel rules and transportation guidelines.

• Carry valid identification and required travel documents.
• Arrive at the designated pickup location on time.
• Follow reasonable instructions provided by drivers, hotels and service providers.
• Do not damage vehicles, hotel property or other service-provider property.

8. Delays & Unforeseen Events

Travel may be affected by circumstances outside our reasonable control, including severe weather, traffic, road closures, natural events, government restrictions, strikes or other unforeseen situations.

In such circumstances, we will make reasonable efforts to assist the customer, but specific compensation or refunds may depend on the policies of the relevant service provider.

9. Website Information

We make reasonable efforts to keep website information accurate and current. However, package details, prices, availability, photographs and services may change without prior notice.

Website content should not be considered a guarantee of availability or a final quotation until confirmed by our team.

10. Intellectual Property

Website text, graphics, logos, design elements, photographs and other original content belonging to Janta Tour & Travels may not be copied, reproduced or commercially used without appropriate permission.

11. Privacy

Customer information is handled according to our Privacy Policy. By using our services, you acknowledge that information may be required to process bookings and provide requested travel services.

Please read our Privacy Policy for additional information.

12. Limitation of Liability

Janta Tour & Travels acts as a travel service facilitator and provider for services offered through the company. Where services are supplied by third-party hotels, transport operators or other vendors, their respective terms and conditions may also apply.

Nothing in these terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

13. Contact Us

If you have any questions regarding these Terms & Conditions, please contact Janta Tour & Travels.

• Company: Janta Tour & Travels
• Phone: 9005455610 / 9415603606
• Email: jantatourandtravels17@gmail.com
• Address: Shop No. L1-23, Dashashwamedh Plaza, Godauliya, Varanasi